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Our Promise

 

If you're not satisfied with our services for any reason, neither are we. In this case (however unlikely), you can use your LegalBeagle Dashboard or phone us to raise an issue.  We'll work with you to find a solution that you'll be happy with. If we can't fix the issue (highly unlikely), we will refund your money or provide you with an account credit, under the following conditions.

Conditions:
We cannot guarantee the results or outcome of your particular legal matter. For example, if you are trying to register a trademark, the Intellectual Property Office of New Zealand might reject a trademark application for legal reasons beyond the scope of Legal Beagle's service, or the LINZ website might go down and we can't transfer your property title, or a building report that highlights issues with a property could mean your sale falls through. Problems like these are beyond our control and are not covered by this guarantee. Since we're dedicating time and effort to provide you with the best legal services possible, our guarantee only covers satisfaction issues caused by Legal Beagle - not changes to your situation or your state of mind.

Unfortunately we can't refund or credit any money charged by third parties for registration or filing fees (for example LINZ registration fees).
You need to let us try to resolve the issue before we provide a refund or account credit.

 

 

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